- Open Today! Sales: 9am-6pm | Open Today! Service: 7am-6pm
- 8430 159th St • Orland Park, IL 60462
- 708-460-0400
I made an appointment a week in advance. The day of my appointment, the dealership called to tell me that they would have to reschedule me. They asked if I couldn’t come in before 3 p.m. or move the appointment another week out. They were apologetic but, I wasn’t very happy. I readjusted my day and went in. When I got there. I was greeted by Peter. He was friendly, had good customer service. Thanks Peter
Every member of their team is very knowledgeable and friendly. It was a pleasure doing business with them
I am always impressed with the excellent service at MB. I bought my first MB and am wild about it. The salesman who sold it to me was great.
Amazing. Steve was very instrumental in getting all my needs met. Top notch customer service, I will definitely recommend this dealership to all my family and friends.
Eric was great! He took care of me with great care and understanding and went above and beyond to help me. Thank you again Eric!!!
A terrific buying experience in all aspects. Vic was professional, knowledgeable, patient, and very thorough in answering all of my questions, a pleasure to deal with. Highest recommendation!
Professional friendly go out of there way best 11 years
Grade A service from appointment to the cashier. They listen and are attentive to needs.
Samuel Spano was fantastic! My Dad is older and Samuel was great helping him to order his GLE 350 exactly the way he wanted it .., At the delivery Samuel explained all the features and my Dad was extremely happy with with Samuels knowledge of the vehicle. I have been in the automotive industry for over 20 years and I was extremely pleased with Samuels professionalism, kindness and knowledge! I highly recommend Samuel Spano !!!! A true professional and Mercedes-Benz of Orland Park has a true asset with Samuel Spano as a sales consultant.
Samuel was a fantastic sales person he made everything easy for me and he Extremely knowledgeable about the car And all of it’s subsystems. I am very confident that any future problems I may run into either with the car or with the dealership he will be there to help me resolve the problem
Courteous Professional and very open minded good snacks too Clean sales office Explain functions of the car so I can understand
Small confusion at start but taken care of quickly. My certified car is great. Concierge service invaluable! Large stock to choose from. Personnel all very courteous. I would purchase from here again.
Excellent experience that was both high in quality and convenient. Brad is the best. Professional and a good chat. Keep up the good work guys!
We experienced air conditioning problem to the back seat of our new car. Our sales rep immediately coordinated with an owner, service manager, and shop foreman to get the problem fixed in less than one day. The dealership also furnished a free loaner car for our use. Their service response was outstanding and I can’t say enough good things about our first experience with with Mercedes Benz of Orland Park.
Dominic was the best service rep I have ever worked with!!! He was nice, thorough and good! Carmen was excellent at helping me with the loaner car!!!
Service Manager Randy Boomsma provided great assistance in getting Michelin to replace defective tires at substantial discount. Dealership is fortunate to have Randy running service department.
I needed 4 new tires, alignment, & oil change. Parts was friendly & got the tires at dealer in 2 days(2 days prior to my appointment). Service was busy upon arrival but was promptly greeted, asked to take a seat. I appreciate the recognition of acknowledging a customer has arrived. Service advisor finished up with another customer and then helped me. Advisor noted one item on the car that needed to be looked at but did not need immediate attention - again I appreciate the straightforwardness and not being pushy to run up the sales ticket. Was in and out in 2 1/3 hours. ...
Great place Tom in sales is an awesome person to work with. Very honest guy that takes time with you and helps you understand your new vehicle.
Super friendly and professional! I was kept updated! Unfortunately my car was returned dirty! 😞 it appears something was spilled on console. windshield was left with a greasy print!
THE BEST! Thanks Peter! Always accommodating and professional! Everyone abiding by safety guidelines for Covid and wearing masks for their customers! Always a class act dealership! I have had only great experiences throughout the years! The cashier is always a pleasant and happy face!
Excellent service ! They were really nice and understanding. They make getting work done on your car easy and a smooth transition. Carmen and Brad were excellent. There was another gentleman that helped me close to close with no problem, I didn’t get his name but overall this is a great place !
I am very pleased with the service department at all times, my Mercedes Benz GLE 350 was in for B Service. I would not take it no place else.
Well I was very upset that there was not a recall on this very well known problem but Patrick made it as good as it can get service was great towing service was great I appreciate the loaner car Thank you
I had the most pleasant experience at the Orland Park Mercedes Benz dealership. The staff was very friendly and helpful. Salesman Bill Harris was exceptional!!! He was very polite and patient! My intention was not to buy a car but Bill was so convincing without being pushy. I felt very comfortable with him. He listened to my preferences and concentrated on the vehicle I wanted. He’s the best by far!!!!!
Great customer service! I brought my Sprinter in for service and they had me in and out in short order. Matt kept me informed of the progress of the work. I highly recommend MBOP.
My scheduled service was fast, the waiting area was appropriately set up for social distancing and service personnel were courteous and prepared for my scheduled appointment
Excellent!! Best service. Always helpful and cordial. Clean and safe. Came to pickup at my location and communicated with me about the service issues. Would highly recommend!
Brought my car in for regular maintenance. Needed four new tires. Jason was good & kept me informed. Picking up my car was a bit time consuming & a slow process at the cashier desk. Otherwise good service department.
Great service in sales and repairs. Brad Patrylak is knowledgeable and Carmen is just outstanding in getting those car rentals Together. This is my 3rd purchase working with Greg Comer and Dennis Motley. I couldn’t ask for better sales service. I will only purchase a vehicle from Greg. He is the absolute best in sales. When it’s time to get the sales Paperwork done Dennis is extraordinary. They all treat me as a VIP. When you enter this dealership everyone greets you with a smile and a warm hello. They make you feel like you are a VIP. ...
Great dealership and our saleperson Vic was helpful and knowledgeable. Follow-up after the sale has been phenomenal and Mercedes sells a very user friendly high tech AMG. Enjoying our new car
Due to Covid-19 my son took car in. This was second service visit to this dealership. Purpose of visit was A1 service and complaint about tires purchased in first visit. Service was provided in a timely manner, complaint was resolved to my satisfaction, and; per my son staff was very professional and courteous. Thank you.
Greatest service! Fast, reliable, professional approach to clients needs. Appointments scheduled right next day with no waiting time after arrival. Recommend Orland Park dealership to everyone!
I appreciated being kept in the loop about my vehicle and the service it needed. I was kept abreast of what was going on and how long it would take to have my vehicle repaired.
They always provide the best service respecting your vehicle and their hospitality towards the customers is superb. Even to the point of offering something to eat.
My soft top to my smart wouldn’t latch. Mercedes Benz Orland fixed it with N/C as it was a procedural issue not broken.
As always the service I received is excellent! I can always count on a quick response from Mercedes Benz and emergency tech Joe from orland park
Excellent service! You won’t find a better service team anywhere. Everyone goes out of their way to make sure you are treated like royalty.
It is a great dealership! Everyone that works there is friendly and makes you feel important with your concerns about your vehicle! I will always go to the Orland dealership and I have told my friends about the dealership Incase they know of anyone that is interested in buying or leasing!
Excellent and professional service. Was able to schedule and appointment same day and was in and out very quickly. Very friendly environment and friendly staff.
This is my first year of leasing my truck and so far I’m very satisfied. Courtney my goal is to do it again in 2 years.
Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. No. matter what your odometer reads, your confidence will know no bounds.
Welcome to Mercedes-Benz of Orland Park, your premier Mercedes-Benz dealership and Smart service center in the greater Chicago metro area. Whether you’re in the market for a new or pre-owned car, truck, or SUV, you’ll find an incredible selection of Mercedes-Benz and commercial vehicles right here in Orland Park, including the in-demand GLC, GLE coupe, GLE 350, GLS, GLA, and CLA.
Come see for yourself why customers from Orland Park, Joliet, Romeoville, Oak Lawn, Mokena, Tinley Park, Homer Glen, Blue Island, Harvey, Oak Forest, Frankfort, and other Chicago-area communities have relied on us for more than 20 years.
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708-460-0400
Call Now8430 159th St • Orland Park, IL 60462
Get DirectionsOpen Today! Sales: 9am-6pm
Open Today! Service: 7am-6pm
Open Today! Parts: 7:30am-5:30pm
