My experience with Mercedes of Orland Park was above board amazingly flawless, effortless and professional. Dyrail and Peter made sure that when I brought my car in for service a courtesy vehicle was available which lessened the stress and worry of transportation during the repair. The repair on my car was extremely quick, as well as when I returned, I was in-and-out the door in less than 5 minutes. An over all amazing experience I would definitely recommend this location.
If I could add more stars, I would! Wonderful experience every time I go there.
My service rep Peter was awesome and very informative. The service department overall was very good.
The people are very top notch when it comes to excellent customer service. They go above and beyond for their customers. No wonder they have so many.
Everyone, especially my service represenyative Bryan, was very courteous and professional. The representative sitting next to Bryan's office did not have on a mask which made me very uncomfortable. I did call this to Bryan's attention. I encourage you to mandate wearing masks for everyone's safety.
Greg Comer was our sales person and he and the dealership has done a great job from purchase to Follow-up
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